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Use Case

Proof of Service

Deliver measurable proof of service with coverage scoring, transparent reporting, and traceability that strengthens client trust and retention.

challenge
Proving SOC Value

MSSPs face pressure to prove the value of their SOC services. Clients demand measurable performance, while SOC teams struggle with high volumes of noise and inconsistent reporting. Without objective metrics, trust and differentiation are difficult to maintain.

High operational costs across multiple clients
Difficulty proving SOC value to customers
Lack of objective quality or coverage metrics
Inconsistent reporting for service reviews
Risk of client churn

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solution
Transparent Proof of Service

LogCraft delivers transparent, measurable quality indicators — from coverage and detection posture scores to rule evolution tracking. It provides a solid foundation for service reviews, enabling MSSPs to clearly demonstrate value, reduce operational noise, and strengthen client retention. Clients — from CISOs to CERTs — benefit from full traceability and objective proof of SOC performance, building trust and differentiation in a competitive market.

Objective quality and coverage scores per client
Track rule evolution and detection posture over time
Ready-to-use reporting foundation for service reviews
Strengthen client trust with transparent metrics
Reduce operational noise and analyst workload

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value
Trust Through Transparency

With LogCraft, MSSPs can provide clients with objective proof of SOC performance — coverage scores, quality metrics, and detection evolution, all captured in clear reports. This transparency strengthens client trust, supports compliance, and drives retention. CISOs gain oversight on SLAs, CERTs can audit SOC effectiveness, and MSSPs differentiate themselves with measurable value in every review.

Deliver objective quality and coverage scores per client
Build trust with clear, transparent reporting
Strengthen client retention and competitive differentiation
Enable CISO oversight of SLA commitments
Allow CERT teams to audit SOC effectiveness